Summary

The Banquet House Attendant is primarily responsible for delivering exceptional banquet and conference services to the guests. This individual will promote a safe and welcoming working environment to achieve maximum guest satisfaction.

Essential functions

• Assists with setting up and tear-down for event functions, to include buffets and coffee breaks.
• Maintain stock and cleanliness of back of house workspace with necessary equipment including silverware, linen and condiments.
• Transport all needed service materials and props to banquet/function rooms and storage.
• Service meeting breaks
• Vacuum and sanitize function space
• Set up and operate LCD projector, laptop computer, overhead projector, TVs and monitors
• Open and close banquet checks in POS system
• Meet grooming standards of the hotel as set out in the Team Member Handbook.
• Attend daily briefings, training sessions, and meetings as required.

Education & experience

• High school diploma or 2 years of equivalent experience
• Knowledge of basic banquet service
• Highly organized and detail-oriented
• Exceptional guest-focus
• Fluency in other languages beneficial

Requirements

• Authorized to work in the United States
• Detail-oriented and work well under pressure in a fast-paced environment
• Ability to work a flexible schedule that may include evenings, weekends, and holidays
• Deal effectively and interact well with coworkers and guests
• Willing to pitch-in and be a team player
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication English skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded
• Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job and may change at any time. Core Hotels and Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, business need and fit for the organization.